It depends on complexity. A simple individual return with Dial Tax starts from a low, fixed fee, while business returns, BAS and bookkeeping are quoted upfront based on your situation. You'll always know exactly what you're paying before we start any work — no surprise invoices, no hourly billing games. Best of all, our fee is tax-deductible the following year, and the extra deductions we usually uncover more than cover the cost.

It depends on complexity. A simple individual return with Dial Tax starts from a low, fixed fee, while business returns, BAS and bookkeeping are quoted upfront based on your situation. You'll always know exactly what you're paying before we start any work — no surprise invoices, no hourly billing games. Best of all, our fee is tax-deductible the following year, and the extra deductions we usually uncover more than cover the cost.

Yes — and it's what we do best. Our accountants ask the right questions to uncover deductions you may not know exist, from work-related expenses and self-education to home office, travel, tools and industry-specific claims. Every deduction is fully substantiated so it holds up if the ATO ever asks. We won't make anything up, but we will make sure you claim every dollar you're legally entitled to.

Definitely. Small business is our sweet spot. We look after sole traders, partnerships, companies and trusts across every industry — trades, hospitality, retail, professional services, health and more. From setting up the right structure to bookkeeping, BAS, payroll, tax returns and ongoing advice, we act as your outsourced finance team so you can focus on running and growing your business.

Yes. As registered tax agents, we prepare and lodge your Business Activity Statements accurately and on time — monthly, quarterly or annually. We reconcile your GST, check your PAYG withholding, review figures against your bookkeeping, and flag anything unusual before it becomes an ATO issue. Miss a BAS deadline? Get in touch quickly and we'll help minimise any penalties.

Yes, and please don't panic. Most ATO letters look scarier than they actually are. Send us a copy and we'll review it, explain what it means and respond on your behalf. If you're being audited, our experienced team will manage the entire process, prepare your documentation and negotiate the best possible outcome. You have someone in your corner from start to finish.

For individuals, the ATO deadline is 31 October if you're lodging yourself. When you use a registered tax agent like Dial Tax, you can generally lodge much later — often up to May the following year — provided you're registered with us before 31 October. For businesses, quarterly BAS and annual returns have their own deadlines. We track them all for you.

For individuals: PAYG income statements, bank interest, dividend statements, private health details and receipts for any work-related expenses. Rental property owners need agent statements and expense records. Business owners should have their bookkeeping up to date. Not sure what applies to you? Book a free consultation and we'll send you a simple, tailored checklist.

Because we treat your money like our own. You get a registered tax agent who actually answers the phone, explains things clearly and takes the time to understand your goals. Our pricing is fixed and transparent, our turnaround is fast, and we work hard to legally maximise every refund. Most importantly — our clients stay with us for years, because we deliver, consistently.